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PMaps Customer Service Assessment

Customer Service Orientation is a behaviour that indicates an interest of an individual in going beyond the call of duty. It focuses on how the agents deal with their customers as well as customers’ needs in order to provide them with fair and better solution.

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PMaps Banking Assessment

PMaps Banking Assessment is an assessment of the candidate’s cognitive skills, domain knowledge ad attitude suitable for his/her employment in the banking sector. It is a unique assessment that is used to find out a candidate's fitment in any specific role, grade or function in a bank.

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PMaps HR Analytics

We conduct assessments on your existing employees to understand their cognitive and behavioral characteristics. Data sets can then be correlated with actual performance data to arrive at Internal Benchmark. This will form standards for hiring new employees during on/ off campus hiring drives.

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