Helping hiring quality candidates across various domains
What is PMaps Hospitality Assessment?

It is an ‘Assessment Solution’ that helps in hiring quality candidates across domains of Hospitality sector. It is a comprehensive and standardized assessment to assess candidates on knowledge, skill and behavior for various roles under consideration for hospitality industry.

Based on candidate’s skill-sets, knowledge and necessary behavioral traits as a key differentiator and backbone for customer service, the assessment module helps in hiring quality candidates across various domains of this Industry like:

  • Food & Beverage
  • Tours & Travel
  • Accommodations
  • Events
  • Visitor attraction
  • Hotels and Recreation centers
  • Hospitals and Healthcare

PMaps Hospitality Assessment is a scientifically designed assessment evaluates your employee on facets of hospitality like as follows:

  • Commitment
  • Safety
  • Communication
  • Enthusiasm
  • Interpersonal skills
  • Leadership
  • Organized work
  • Teamwork
  • Thoroughness
  • Hygiene.
Why do companies require to use this?

This assessment module provides a “Scientific Fitment Algorithm” to our clients to filter candidates on the following three layers:

  • Job Fit
  • Trainable
  • Not Selected

It certainly enables to identify “right hire” and improve the hiring process. Hospitality Industry is realizing the importance of “Better Hiring” as the key differentiator for delivering quality customer service through its well mapped employees.


A valid PMaps Hospitality Assessment is a one-stop shop for every employer today to make their customer experience as a key differentiator in the market.

  • Customized Assessment consisting of Aptitude, Domain and Behavior modules.
  • Assess candidates’ knowledge, skill and behavior for various banking roles.
  • Rich content i.e. picture/image, audio and video that makes assessment more inclusive.
  • Predictive Analytic and Fitment Algorithm.
  • Lie detectors built in the Algorithm that makes the test “difficult to fake.”
  • Inter-Intra company benchmark system.
  • Abridged and detailed reporting.

Few of the benefits which the client receive from this assessment are as follows:

  • Assess candidates for multiple processes and job roles in hospitality industry in various domains like finance, marketing, advertisement, housekeeping, food, etc.
  • Compare candidates against the relevant norms in the banking sector.
  • Know the candidate’s expected job performance.
  • Improve operational KPI and improve your customer experience every time.
  • Accessibility to real time aptitude and detailed psychometric reports of the candidates.
Key Profiles

PMaps Assessment for evaluating true skills are generally used for hiring below mentioned key profiles to ensure quality performance and quality hiring:

  • Guest Relationship Manager/ Executive.
  • Food Expeditor
  • Hospitality Manager/ Executive.
  • Maintenance Manager/Executive.
  • Food & Beverage Manager/ Executive.
  • Event Planner/ Manager
  • Event coordinator
  • Corporate Travel Manager
  • Travel Consultant
  • Hotel Manager


To find the right candidate for the right job at the right place.


Based on logic, domain, numerical ability & behavior

Question Types

Numerical, Image, Videos, Audio & Situational Judgment Test, etc.


30-40 min (approx.)

How It Works

Top Clients


A Delightful Experience

Lakshmi Menon

AVP – Human Resources

We have been working PMaps since Dec 2015 and are happy with the psychomteric evaluation and the online tests that PMaps has mapped for us.

Elton Isaac

AGM – Talent Acquisition

It is a great tool to use which can be customized to assess various skills that are required on the job. The team is prompt in providing solutions and ensures smooth functioning of the tool.

Kranti Munje


It has been pleasure working with PMaps team. Our aim was to reduce the recruitment cycle time; and we have achieved it through PMaps. The PMaps team has been very supportive to our needs. It has been pleasure working with the team!

Mushtaque Aalam

Head of Resourcing

It has met our organization’s purpose. We hope to see similar partnership in the future.