Healthcare BPO

Scientific Fitment Algorithm
What is PMaps Healthcare BPO Assessment?

PMaps Healthcare BPO Assessment is systematically segregated into the layers of behavior, aptitude, demography and skills where each of these layers is sub-categorized to take care of special and necessary processes like of this industry as:

  • Medical Coding Services
  • Medical Billing and Collections
  • Medical claims processing
  • Revenue Cycle Management
  • Medical Data Entry Services
  • Analytics and Fraud Management
  • Non-clinical Services (SCM & Logistics)

It is thus an ‘Assessment Solution’ that helps in hiring quality candidates across domains for this industry. This multilingual assessment is unique and is one of its kind as it is driven with rich content of great variety which helps to easily segregate between the good and the bad candidates.

Why do companies require to use this?

This assessment module provides a “Scientific Fitment Algorithm” to our clients to filter candidates on the following three layers:

  • Job Fit
  • Trainable
  • Not Selected

It certainly enables to identify “right hire” and improve the hiring process.

Features

A valid PMaps Healthcare BPO Assessment is a one-stop shop for every employer today to make their customer experience as a key differentiator in the market .

  • Customized Assessment consisting of Aptitude, Domain and behavior modules.
  • Lie detectors built in the Algorithm that makes the test “difficult to fake.”
  • Rich content i.e. picture/image, audio and video.
  • Predictive Analytic and Fitment Algorithm.
  • Inter-Intra company benchmark system.
  • Abridged and detailed reporting.
Benefits

Few of the benefits which the client receive from this assessment are as follows:

  • Assess candidates for multiple healthcare processes and job roles.
  • Remote monitoring of candidate test scores and test results.
  • No special technology support is needed for undertaking this assessment.
  • Desktop as well as mobile platform are available for taking remote assessment.
  • Know the candidate’s expected job performance.
  • Improve operational KPI and improve your customer experience every time.
  • Accessibility to real time reports of the candidate’s score.
Key Profiles

PMaps Assessment for evaluating true skills required for this profile are generally used for hiring below mentioned key profiles till date:

  • Healthcare Consultant
  • Team Leader
  • Trainer
  • Tele-caller
  • Medical Representative

Purpose

To find the right candidate for the right job at the right place.

Construct

Based on logic, domain knowledge, numerical ability & behavior.

Question Types

Numerical, Image, Videos, Audio & Situational Judgment Test, etc.

Duration

30-40 min (approx.)

How It Works

Top Clients

 
 

A Delightful Experience

Lakshmi Menon

AVP – Human Resources

We have been working PMaps since Dec 2015 and are happy with the psychomteric evaluation and the online tests that PMaps has mapped for us.

Elton Isaac

AGM – Talent Acquisition

It is a great tool to use which can be customized to assess various skills that are required on the job. The team is prompt in providing solutions and ensures smooth functioning of the tool.

Kranti Munje

CHRO

It has been pleasure working with PMaps team. Our aim was to reduce the recruitment cycle time; and we have achieved it through PMaps. The PMaps team has been very supportive to our needs. It has been pleasure working with the team!

Mushtaque Aalam

Head of Resourcing

It has met our organization’s purpose. We hope to see similar partnership in the future.