Email Writing

Assessment of writing skills
What is E-mail Writing Assessment?

PMaps e-mail simulator is extensively used for assessing candidate’s writing skills along with their inclination towards customer service. It is essential that candidates have good communication skills to be exemplary in such roles since they are the representatives of the company at the customer’s front.

PMaps E-mail Writing Assessment consists of the following different forms:

  • Informal E-mail Writing
  • Formal E-mail Writing
  • Business Transactions
  • One-to-One E-mail Writing
  • One-to-Many E-mail Writing
Why do we use this?

PMaps E-mail writing assessment is precisely designed to make sure that it tests the basic parameters for consideration viz.: fast, reliable, long-lasting and long distant communication source. It is a skill that is a necessity in today’s corporate communication along with precise etiquettes for one-to-many communication channel. This skill is most important these days as it allows to save and keep a detailed record for everyday communication.

Features
  • Customized Test Design.
  • Simulator-based assessment.
  • Unique way of identifying different necessary skill-sets of e-mail writing.
  • Predictive Analytics and Fitment Algorithm.
  • Inter-Intra company benchmark system.
Benefits

Few of the benefits which the client receive from this assessment are as follows:

  • Remote monitoring of Assessment.
  • Abridged and detailed reporting.
  • Research-driven test design.
  • Ensures identification of right candidates.
  • Helps to identify potential performers of an organization.
Key Profiles

PMaps Assessment for evaluating true skills are generally used for hiring below mentioned key profiles to ensure quality performance and quality hiring:

  • Outsourcing Industry executives
  • Human Resource Manager/ Executive
  • Customer Service Executives/ Agents
  • Managerial profiles
  • Team Leaders
  • Sales officers/ executives

Purpose

To assess the ability of the candidate/employee to perform on the job.

Construct

Based on logic, domain, numerical ability & behavior

Question Types

Audio, Domain specific, Situational/Conditional

Duration

30-40 min (approx.)

Industries Using

  • BPO/BPS/BPM
  • KPO/Captive
  • Banking
  • Retail
  • Pharmaceutical

How It Works

Top Clients

 
 

A Delightful Experience

Lakshmi Menon

AVP – Human Resources

We have been working PMaps since Dec 2015 and are happy with the psychomteric evaluation and the online tests that PMaps has mapped for us.

Elton Isaac

AGM – Talent Acquisition

It is a great tool to use which can be customized to assess various skills that are required on the job. The team is prompt in providing solutions and ensures smooth functioning of the tool.

Kranti Munje

CHRO

It has been pleasure working with PMaps team. Our aim was to reduce the recruitment cycle time; and we have achieved it through PMaps. The PMaps team has been very supportive to our needs. It has been pleasure working with the team!

Mushtaque Aalam

Head of Resourcing

It has met our organization’s purpose. We hope to see similar partnership in the future.