Direct to Home (DTH)

Hiring quality candidates across domains of the Retail sector
What is PMaps Direct to Home Assessment?

The Industry of “Direct to Home services” has spread its roots across the country. PMaps DTH Assessment is segregated into layers of behavior, aptitude, demography and skills where each module is further divided into various sub-categories. These categories are divided according to the customized test design of respective client. It is an ‘Assessment Solution’ that helps in hiring quality candidates across domains of the Retail sector.

The Various skill-sets that are assessed by our Assessment suit are as follows:

  • Channel Management
  • Customer Service Management
  • Broadcasting
  • Satellite Communication
  • Electronic Device Installation
  • Instrumentation
  • Customer Operations
  • Consumer Durables
  • CCTV and LAN Networking
  • Design Development
  • Android, Java and Testing
  • Logistics, Purchase Order and Procurement
Why do companies require to use this?

The key differentiating factors for considering our products by our clients are as mentioned below:

  • This assessment module provides a “Scientific Fitment Algorithm” with three layers: ‘Job Fit’, ‘Trainable’ and ‘Not Selected’.
  • We provide behavioral and cultural assessment along with assessing skills to find perfect candidate.
  • It certainly enables to identify “right hire” and improve the hiring process.
  • Hiring expertise on assessing necessary technical skills and expertise eg. Android, Java, Testing, LAN Networking, VSAT technology, VOD, FTTH etc. along with non-technical requirement that enhance customer service experience level.
Features

By considering various skills and knowledge necessities, PMaps DTH Assessment is a one-stop shop for every employer today to make their customer experience as a key differentiator in the market .

  • Customized Assessment consisting of Aptitude, Domain and behavior modules.
  • Assess candidates’ knowledge, skill and behavior for various banking roles.
  • Mobile and Desktop platform for undertaking and monitoring assessment.
  • Predictive Analytic, Fitment Algorithm and Inbuilt Lie Detectors.
  • Rich content i.e. picture/image, audio and video that makes assessment more inclusive.
  • Know the candidate’s expected job performance.
  • Remote monitoring of candidate’s test scores and test performance.
  • Inter-Intra company benchmark system.
  • Abridged and detailed reporting.
  • Accessibility to real time aptitude and detailed behavioral reports of the candidates.
Benefits

Few of the benefits which the client receives from this assessment are as follows:

  • Enhance customer experience and increase customer penetration.
  • Develop competitive edge over other competitors in the market.
  • Improve operational KPI and improve your customer experience every time.
  • Lower customer complaint rate.
  • Improvement in Efficiency.
Key Profiles

PMaps Assessment for evaluating true skills are generally used for hiring the below mentioned key profiles to ensure quality performance and quality hiring:

  • Installer
  • Technical Support Executive/ Head
  • Customer Executive- outbound billing
  • Area Service Incharge
  • Engineer
  • Assistant General Manager- Litigation
  • Circle Head/ Executive
  • Solution Architect
  • Area Sales Executive/ Manager
  • Marketing Executive/ Manager
  • Area Service Executive/ Manager
  • Project Managers
  • Marketing Executive/ Manager
  • Zonal Sales Manager
  • Territory Sales Assistant/ Executive/ Manager
  • Customer service assistant
  • Operations Executive/ Manager
  • Branch Service Manager

Purpose

To find the right candidate for the right job at the right place.

Construct

Based on logic, domain knowledge, numerical ability & behavior.

Question Types

Numerical, Image, Videos, Audio & Situational Judgment Test, etc.

Duration

30-40 min (approx.)

How It Works

Top Clients

 
 

A Delightful Experience

Lakshmi Menon

AVP – Human Resources

We have been working PMaps since Dec 2015 and are happy with the psychomteric evaluation and the online tests that PMaps has mapped for us.

Elton Isaac

AGM – Talent Acquisition

It is a great tool to use which can be customized to assess various skills that are required on the job. The team is prompt in providing solutions and ensures smooth functioning of the tool.

Kranti Munje

CHRO

It has been pleasure working with PMaps team. Our aim was to reduce the recruitment cycle time; and we have achieved it through PMaps. The PMaps team has been very supportive to our needs. It has been pleasure working with the team!

Mushtaque Aalam

Head of Resourcing

It has met our organization’s purpose. We hope to see similar partnership in the future.

Preeti Shirke

Head-Recruitment – Intelenet Global Services

The PMaps team has been extremely forthcoming and receptive to the requirements we have shared. The solution that has been designed and customized to suit out requirement has been very well received in our organization. The team is very quick to respond to queries and provide resolution. We have been able to see benefits of implementing this solution. The team also offered suggestions for providing the best possible resolution and truly partnered with us in our journey of creating a cloud environment for testing.

Siddhant Malhotra

Manager-Human Resources – Epicenter

The team at PMaps are exceptionally capable of understanding & executing comprehensive analytics, which is required for forecasting the competencies that would ensure an individual’s success in any give role. The team at PMaps does a phenomenal job of ensuring that they understand each & very precise nuances of a particular job requirement before they design an assessment tool.

Binoy Haridasan

Director – Human Resources – INFINX Services Pvt.. Ltd.

PMaps has a Amazing team along with a Great product, They could actually understand what exactly we were looking at the product for gauging employees and the tests were superbly prepared as per our needs. Thank you Team PMaps and all the very best for a great future.

Subodh Juwatkar

AVP – Human Resources – Darashaw & Co Pvt Ltd

Thanks for conducting psychometric assessment for our new hires. PMaps team designed and delivered customised assessment in quick turnaround time.